Road To Success

To some, a garden centre is a retail operation that has been with us forever and a day. Not true.

We have no certainties as to where and when the Covid-19 pandemic will diminish.

Like many of us, I started out as a one-man band working from my kitchen table, answering the home telephone and storing what little equipment I had in the garage.

I am Canadian. I love being a Canadian. I am proud to be Canadian.

When I was young, just starting out in business, I heard that business people who were active in charities and volunteer activities did so for tax reasons and to enhance their business.

I get it. Dealing with the public is difficult.

You've heard of ABC (Always Be Closing); try ABB (Always Be Building) - lifelong relationships with customers.

The story I am about to tell has very little to do with the following column, except to remind us of our ABCs, Always Be Closing.

The keys to competing with box stores

Experience is the foundation of intuition.